[{"title":"What is this? ","content":"

We’re excited to show our appreciation through our exclusive rewards program! By creating an account and opting in to join the program, you’ll earn points for various activities on our site, such as referrals and purchases. These points can be redeemed for discounts on future purchases—the more points you collect, the more you save!

"},{"title":"Who can join?","content":"

Anyone with an account can join in our rewards program.

"},{"content":"

You earn points on eligible purchases at babymama.ph

Standard eligible items earn 1 point per ₱1 spent. Selected Babymama items may earn 2 points per ₱1 spent, while special bonus campaigns may offer up to 3 points per ₱1 spent.

","title":"How do I earn Babymama Rewards points?"},{"content":"

5,000 points = ₱100 reward.

","title":"How much are my points worth?"},{"title":"How soon can I redeem a reward?","content":"

You can redeem your points once you have at least 5,000 points and your eligible order is at least ₱3,500.

Select the *Ways to Redeem* tab. Here, you'll find a list of all the rewards we offer. If you have sufficient points, you can redeem them for a reward.

"},{"title":"What is the maximum reward I can use on one order?","content":"

You can redeem up to ₱200, equivalent to 10,000 points, per order.

"},{"title":"Do sale items earn points?","content":"

Yes. Items on sale or discounted can still earn rewards points based on the final amount paid.

"},{"title":"Do I earn points if I use a discount code?","content":"

Yes. Orders using a discount code or voucher can still earn rewards points based on the final amount paid.

"},{"title":"Can I combine my rewards with another discount?","content":"

No. Rewards cannot be redeemed on sale or discounted items and cannot be combined with other product or order discounts or vouchers. Shipping fee vouchers may still be used.

"},{"title":"When are my points credited?","content":"

Points are credited after your order reaches the qualifying fulfillment status.

"},{"title":"Do I earn points on the full order if I use store credit?","content":"

No. You earn points only on the amount actually paid after discounts, vouchers, or store credit are applied.

"},{"title":"What happens to my points if I return or refund an item?","content":"

Points earned from the refunded item or order will be deducted.

If points were used on a fully refunded order, the redeemed points may be credited back based on Babymama's refund rules.

"},{"title":"What do the 'approved', 'pending' and 'cancelled' statuses mean?","content":"

Approved: These points can be redeemed on rewards immediately.

Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals.

Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)

"},{"title":"Is there a sign-up bonus?","content":"

Yes. New members receive 1,000 points, equivalent to ₱20 in reward value.

These points give you a head start toward your first ₱100 reward.

"},{"title":"Is there a birthday reward?","content":"

Yes. Members receive 2,500 birthday points, equivalent to ₱50 in reward value.

Please input your birthdate on the birthday field.

"},{"title":"Can some products earn more points?","content":"

Yes. Selected Babymama and promotional products may earn higher rewards. Babymama may also offer limited-time bonus-point campaigns on selected products. Better stay tuned!

"},{"title":"Do my reward points expire?","content":"Yes, reward points are valid for 6 months from the date they are earned. Once redeemed, rewards are valid for 6 months from the date of redemption."}]

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