FAQs

Ways to earn and redeem points

You earn points on eligible purchases at babymama.ph.


Standard eligible items earn 1 point per ₱1 spent. Selected Babymama items may earn 2 points per ₱1 spent, while special bonus campaigns may offer up to 3 points per ₱1 spent.

5,000 points = ₱100 reward.

You can redeem your points once you have at least 5,000 points and your eligible order is at least ₱3,500.

You can redeem up to ₱200, equivalent to 10,000 points, per order.

Yes. Items on sale or discounted can still earn rewards points based on the final amount paid.

Yes. Orders using a discount code or voucher can still earn rewards points based on the final amount paid.

No. Rewards cannot be redeemed on sale or discounted items and cannot be combined with other product or order discounts or vouchers. Shipping fee vouchers may still be used.

No. You earn points only on the amount actually paid after discounts, vouchers, or store credit are applied.

Points earned from the refunded item or order will be deducted.

If points were used on a fully refunded order, the redeemed points may be credited back based on Babymama's refund rules.

Yes. New members or newly opt-in members receive 1,000 points, equivalent to ₱20 in reward value.

These points give you a head start toward your first ₱100 reward.

Yes. Members receive 2,500 birthday points, equivalent to ₱50 in reward value.

Not at launch.

Babymama may introduce referral rewards once they can be linked to a completed qualifying purchase by the referred customer.

Not at launch.

Review rewards may be introduced later if Babymama uses an eligible integrated review platform.

Yes.

Selected Babymama and promotional products may earn higher rewards. Babymama may also offer limited-time bonus-point campaigns on selected products.